Frequently asked questions

Some experts will argue that, due to its plywood core, engineered hardwood does not need to acclimate. Despite this also being one of the advantages of using engineered versus solid wood as a flooring solution, it is still best to allow the material to adjust to the relative humidity in the home. The simplest way to do this is by cutting the edge of each box and allowing air to flow through for 3-5 days. It is recommended to use a moisture reader within your home to determine how long you may need to acclimate your wood, higher levels of moisture will need more time to acclimate.

In some cases yes, but not always. Some laminate products on the market that advertise themselves as waterproof but typically laminate floors are not. With more common laminate water can cause major damage, especially if the water soaks into the wood pulp core causing it to expand and damage the rest of the plank and those planks around it. There are many waterproof vinyl plank alternatives to laminate that will perform similar or better than laminate, and resist water damage, at a similar price point.

The first step before cleaning any flooring product is always to refer to your warranty guide or to contact your local Flooring America/Flooring Canada location to ask about cleaning your specific products. Thanks to the overall stain resistance capabilities of luxury vinyl, most spills and stains will wipe up quickly with a clean white cloth. When wiping up stains, turn the cloth frequently to prevent spreading the stain. Make sure to rinse with clean water and allow the area to dry. To prevent your floors from fading or discoloring, make sure you sweep regularly and always keep doormats at each entrance.

Proper maintenance will keep your floors shiny. For heavier cleaning, a manufacturer recommended cleaning solution can be used when mopping.

The lasting beauty or durability of the floor is a top priority for many homeowners. Durability not only ensures that you get the best value for your dollar; it also means that your floors will stay looking great for years to come. Luxury Vinyl is known for its high durability thanks to its superior wear layer. The wear layer keeps the original appearance of the floor and provides easy maintenance. The importance of selecting flooring with the proper wear layer depends on your homes needs - do you have pets? kids? heavy foot traffic?

Engineered flooring's versatility allows it to be installed over concrete subfloors. However, certain precautions need to be taken to ensure a successful installation. These precautions include moisture testing, installation of a moisture barrier, acclimation of engineered planks, subfloor preparation, and control of installation temperature and humidity.

While DIY enthusiasts may be tempted to install engineered flooring themselves, professional installation is highly recommended. Installing engineered hardwood can be a complex and difficult process. Wood is one of the trickiest types of flooring to install, and it’s easy to make a tiny mistake that could ruin the look you were hoping for. By hiring a professional, you’ll get peace of mind that the job is being done right, with no need for costly fixes or do-overs. Plus, hiring a professional allows you to kick back and relax while the pros handle all of the hard work and clean-up.

For more severe damage that goes beyond superficial scratches, such as deep gouges or extensive water damage, it is highly recommended to contact a professional. A professional can assess the extent of the damage more accurately and determine whether a repair will suffice or if a full replacement of the damaged sections is necessary. This ensures that the flooring remains in top condition and continues to add beauty and value to your home.

When it comes to flooring options, engineered flooring offers a compelling balance of affordability and quality. While initial costs may vary depending on factors like wood species and finish, engineered flooring often proves more cost-effective than traditional hardwood flooring due to its construction.

Additionally, engineered flooring is often easier and less expensive to install compared to hardwood, as it can be floated, glued, or stapled down, reducing labor costs. When considering the long-term value, durability, and ease of maintenance, engineered flooring emerges as a cost-effective choice for homeowners seeking both style and savings.